Alibaba Onboarding Services

Infobeam Solution is one of the largest channel partners of Alibaba.com. We can onboard your company on Alibaba.com on your behalf, ensuring a smooth and efficient process.

Alibaba Onboarding Process

1. Welcome to Alibaba.com

After your payment is processed, you’ll receive an email from our onboarding team with instructions to complete your business verification and fill out the product upload template.

2. Complete Business Verification

To sell products on Alibaba.com, you must verify your business with specific documents such as your W-9 and articles of incorporation. Once verified, your 1-year membership begins.

3. Fill out the Product Upload Template

Our onboarding team handles uploading your products to Alibaba.com. Simply fill out all the required fields in the product upload template, and our team will get your products online quickly. Watch the video below for a step-by-step guide.

4. Alibaba.com Training Call

Once your business is verified and you’ve completed the product upload template, it’s time for your training call. Our onboarding team will guide you and your team through selling on Alibaba.com. We recommend having all team members present for this call.

5. Full Account Operation for Your First 90 Days

After verification, your first 90 days of full account operation begin! Your certified Alibaba.com service partner will request access to your account to manage day-to-day maintenance, saving you time and improving performance. Services include:

  • Responding to new buyer inquiries within 24 hours to maintain a high “quick response rate,” a critical seller performance metric on Alibaba.com.
  • Launching and managing your first keyword advertising campaign to drive impressions and clicks to your products.
  • Optimizing your product listings for maximum performance.

After 90 days, you can choose to take over daily account maintenance yourself or continue the full account operation service for $150/month.

6. Terms and Conditions Agreement

Review and agree to our terms and conditions to start selling your products. Check out our best practices to generate more leads and maximize sales.

7. Personalized Services to Grow Your Company

Our goal is to help Alibaba.com sellers grow their businesses and achieve long-term success. With support from qualified B2B selling specialists, we tailor our service plans to optimize each stage of your seller journey on Alibaba.com.

8. Start Your 90-Day Onboarding Process Now

Take advantage of the free 90-day onboarding services* offered by Alibaba.com. Start seeing results quickly with practical assistance and guidance, from setting up your online store to publishing eye-catching merchandise and responding to business requests.

9. Boost Your Development with Star Ratings

Star Ratings are an empowering tool to assess your performance, monitor development, and identify areas for improvement. Higher ratings increase your visibility on Alibaba.com, unlocking more business opportunities.

10. Get Assistance for Life

A dedicated account manager or an approved third-party service provider by Alibaba.com is ready to assist you in achieving long-term success. You’ll receive round-the-clock online support in various languages to ensure your needs are met and your voice is heard.


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