Alibaba Onboarding Services
Get your B2B business export-ready with professional Alibaba Onboarding Services tailored for Indian manufacturers, wholesalers and exporters. From account creation and KYC to catalogue uploads, Trade Assurance setup and first-order readiness – we manage every step so you start connecting with verified global buyers faster and with fewer risks.
Infobeam Solution is an official Alibaba Channel Partner in India, giving you partner-level processes, faster troubleshooting and deep familiarity with Alibaba’s seller workflows – a trust signal that speeds approvals and reduces avoidable rework.
Get a call from us!
Why onboard to Alibaba the right way?
Alibaba is a primary global B2B marketplace connecting suppliers with bulk buyers, distributors and importers worldwide. A correct onboarding reduces friction, increases buyer trust (Trade Assurance, verified suppliers) and avoids delays that cost orders. Our onboarding service focuses on compliance, discoverability and conversion so your first lead becomes a repeat buyer.
Who should use Alibaba Onboarding Services?
Indian manufacturers and exporters in apparel, home, electronics, industrial goods, FMCG and more.
Wholesalers and trading houses expanding into global B2B channels.
Businesses with little marketplace experience who want a fast, compliant market entry.
Our Alibaba Onboarding Process
We break onboarding into clear phases so you know what to expect and when.
1. Discovery & Pre-audit
We audit your business documents, product readiness and export capability to create a submission plan. This reduces the chance of verification rejections.
Deliverable: Onboarding checklist + required documents list.
2. Account Creation & Verification
We complete company profile creation in Alibaba (supplier profile, business details), submit KYC documents, and manage verification follow-ups including business license, tax IDs, authorized signatory IDs and bank details.
Deliverable: Verified Alibaba supplier account (or submission package & status).
3. Trade Assurance & Payment Setup
We configure Trade Assurance parameters, advise on payment & refund terms, and suggest safe incoterms for B2B trade (EXW, FOB, CIF, etc.). Trade Assurance increases buyer confidence and often improves lead conversion.
Deliverable: Trade Assurance configuration & payment terms sheet.
4. Catalogue & Listing Creation
We prepare product masters and upload-ready CSVs with optimized titles, buyer-intent keywords, clear product specifications, HS codes, MOQ, packaging details and compliant product images (hero + detail + packaging).
Deliverable: Upload-ready CSV, first 10 optimized product listings, image pack & alt texts.
5. Storefront & Brand Page Setup
Design and publish your Alibaba storefront/brand page with banners, company intro, certifications and product highlights to showcase capability and increase buyer trust.
Deliverable: Live storefront + branded banner assets.
6. RFQ & Lead Handling Setup
We configure automated inquiry responses, buyer qualification criteria and a lead routing workflow so high-intent RFQs are prioritized and converted quickly.
Deliverable: RFQ templates, SLA matrix and lead funnel setup.
7. Logistics & Export Readiness
Coordinate with freight forwarders, finalize HS codes, prepare commercial invoices and packing lists, and recommend IOR (Importer of Record) process where needed.
Deliverable: Logistics checklist, forwarder recommendations, export documentation templates.
8. Go-live QA & First-Order Support
Before promoting listings, we run a QA checklist — listing accuracy, image rendering, Trade Assurance visibility and sample orders (if required). We also support the first order end-to-end to ensure smooth fulfillment.
Deliverable: Go-live QA report, first-order support & reconciliation.
Why Infobeam? (partner advantage)
Official Alibaba Channel Partner in India
Partner workflows and priority support channels reduce rework.
End-to-end export experience
Alibaba onboarding plus logistics/HS code/export documentation support.
B2B playbook
Templates and SLA-driven lead handling designed to convert buyer RFQs into purchase orders.
Local legal & tax awareness
Assistance with common Indian export documentation and compliance.
Frequently Asked Questions (FAQ)
Common documents include Certificate of Incorporation, GST/PAN (as applicable), bank proof, authorized signatory ID, product compliance certificates and high-resolution product images. We provide a downloadable checklist and help prepare compliant scans.
Trade Assurance is optional but recommended because it increases buyer trust. We advise on payment terms that balance buyer confidence and seller protections. Trade Assurance does not prevent you from offering other payment methods if agreed with buyers.
Yes, we coordinate with experienced freight forwarders, recommend HS codes, prepare commercial invoices and packing lists, and advise on Importer-of-Record options. Final customs clearance is handled by the chosen forwarder or appointed IOR.
With optimized listings and Trade Assurance active, many suppliers see RFQs within 2–6 weeks. Speed depends on product demand, MOQ, pricing competitiveness and listing quality.
Yes, we can assist with bulk migration, data mapping, and localization for Alibaba’s buyer audience.
Let us assist you
Ready to grow on Alibaba? Request a Free Alibaba Onboarding Consultation — fill the enquiry form or contact us. We’ll review your catalog and get back to you within 24 hours.
We also deal with
