Selling on Flipkart offers immense opportunities, but encountering listing errors can hinder your success. These errors can lead to reduced visibility, customer dissatisfaction, and even account suspension. Understanding how to identify and rectify these issues is crucial for maintaining a healthy seller account.
In this comprehensive guide, Infobeam Solution provides actionable steps to help you fix listing errors on Flipkart, ensuring your products reach the right audience effectively.
1. Understanding Flipkart Listing Errors
Listing errors on Flipkart occur when product listings do not meet the platform’s guidelines or contain incorrect information. These errors can prevent products from appearing in search results, lead to order cancellations, or result in account penalties.
2. Common Types of Listing Errors
a. Quality Check (QC) Failures
Flipkart conducts a Quality Check (QC) to ensure product listings meet specific standards. Common reasons for QC failures include:
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Poor Image Quality: Blurry or low-resolution images.
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Incorrect Product Information: Mismatched product titles, descriptions, or specifications.
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Missing Mandatory Attributes: Omission of essential product details.
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Non-Compliant Content: Use of prohibited words or phrases.
b. Duplicate Listings
Creating multiple listings for the same product can lead to duplication errors. Flipkart identifies products using unique identifiers like SKU and FSN. Duplicate listings can confuse customers and dilute sales.
c. Pricing Errors
Incorrect pricing, such as setting prices too high or too low compared to historical data, can trigger errors. Flipkart may flag listings with significant price deviations.
d. Inventory Issues
Listing products that are out of stock or failing to update inventory levels can result in order cancellations and penalties.
3. Identifying Listing Errors
To identify listing errors:
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Access Seller Dashboard: Log in to your Flipkart Seller Hub.
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Navigate to Listings: Go to the ‘Listings’ section and select ‘My Listings’.
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Check for Errors: Look for listings marked with errors or QC failures.
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Download Error Reports: For bulk listings, download the error report to view detailed information.YouTube+2Fynd | User Documentation+2Catalog Manager+2
4. Step-by-Step Guide to Fix Listing Errors
Step 1: Analyze the Error
Review the error message or QC feedback provided by Flipkart. Understand the specific issue affecting your listing.
Step 2: Correct the Information
Based on the identified error:
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For Image Issues: Upload high-quality images meeting Flipkart’s guidelines.
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For Product Information: Ensure titles, descriptions, and specifications are accurate and complete.
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For Pricing Errors: Adjust prices to align with market standards and historical data.
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For Inventory Issues: Update stock levels accurately.Catalog Manager
Step 3: Update the Listing
After making corrections:
Single Listings: Use the ‘Edit’ option in the Seller Dashboard to update the product details.
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Bulk Listings: Modify the Excel template with corrected information and re-upload it.
Step 4: Resubmit for QC
Once updates are made, resubmit the listing for Quality Check. Monitor the status to ensure the listing is approved.
5. Best Practices to Prevent Listing Errors
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Regularly Audit Listings: Periodically review your listings to ensure accuracy.
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Stay Updated with Guidelines: Keep abreast of Flipkart’s listing policies and standards.
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Use Standardized Templates: Utilize Flipkart’s provided templates for consistency.
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Train Your Team: Ensure all team members involved in listing management are well-trained.
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Leverage Automation Tools: Consider using tools that automate listing updates and error checks.
6. How Infobeam Solution Can Help
Managing product listings on Flipkart can be complex. Infobeam Solution offers expert services to streamline this process:
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Listing Optimization: Enhancing product titles, descriptions, and images for better visibility.
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Error Resolution: Identifying and correcting listing errors promptly.
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Inventory Management: Ensuring accurate stock levels to prevent order cancellations.
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Training and Support: Providing training to your team on best practices and Flipkart guidelines.
Partner with Infobeam Solution to minimize listing errors and maximize your sales potential on Flipkart.
7. Conclusion
Listing errors on Flipkart can significantly impact your sales and seller reputation. By understanding common errors, implementing corrective measures, and adopting best practices, you can maintain high-quality listings
