Ecommerce Account Management Services for Amazon, Flipkart & Global Marketplaces

Tired of managing the complex, day-to-day operations of your online stores? Struggling to keep up with algorithm changes, advertising, and customer service across multiple platforms? InfoBeam Solution provides comprehensive ecommerce account management services that act as your dedicated off-site team. We handle the intricacies of selling on Amazon, Flipkart, and other major marketplaces so you can focus on strategic growth.

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What Are Ecommerce Account Management Services?

Ecommerce account management is the ongoing process of optimizing and maintaining your online marketplace presence to maximize sales and ensure operational health. Our team becomes an extension of your business, managing everything from product listings and advertising to inventory management and customer communication. We provide the expertise and manpower to scale your business efficiently.

Our All-in-One Ecommerce Management Solution

We offer end-to-end management tailored to the unique requirements of each platform, including Amazon Seller Central and Flipkart Seller Hub.

1. Product Listing & Catalog Management

First impressions are everything. We create listings that convert.

  • New Product Listings: Keyword-rich title, bullet points, and description creation.

  • Catalog Optimization: Ongoing A/B testing of images and copy to improve conversion rates.

  • Complete Catalog Setup: Including variation management (size, color) and accurate attribute mapping.

  • Global Listing Expansion: Adapt and list products for international marketplaces.

2. Advertising & Promotion Management

Drive visibility and sales with a balanced strategy.

  • PPC Campaign Management: Strategic setup and optimization of Sponsored Products, Brands, and Display ads on Amazon and Flipkart.

  • Deal & Coupon Management: Planning and submission for platform-specific deals (e.g., Lightning Deals, Flipkart Super Coin Offers).

  • Organic Promotion Strategy: Leveraging SEO and off-platform tactics to drive free traffic.

3. Day-to-Day Operational Management

We handle the daily grind so you don’t have to.

  • Order Processing & Tracking: Monitoring order status and ensuring timely fulfillment.

  • Customer Communication: Professional management of buyer messages and inquiries.

  • Returns & Claim Resolution: Efficient handling of return requests and A-to-Z claims to protect your account health.

  • Inventory Alerts: Proactive monitoring to prevent stock-outs and manage FBA replenishment.

4. Account Health & Performance Analytics

Data-driven decisions are key to growth.

  • Performance Monitoring: 24/7 tracking of critical metrics like Order Defect Rate (ODR) and Late Shipment Rate.

  • Weekly Performance Reports: Clear, insightful reports on sales, advertising ROI, and traffic metrics.

  • Proactive Issue Resolution: We identify and fix issues with pricing alerts, policy violations, and listing suppression before they impact your business.

5. Marketplace Onboarding & Expansion

Expand your reach with ease. We simplify onboarding for:

  • Indian Marketplaces: Flipkart, Myntra, Nykaa, AJIO, FirstCry

  • Global Marketplaces: Amazon USA, Europe, & other global platforms (As official onboarding partners)

  • B2B Portals: Alibaba.com (As an official channel partner)
    Our service includes handling KYC verification, GST documentation, and brand approval processes.

Why Choose InfoBeam Solution as Your Ecommerce Partner?

  • Proven Expertise: Trusted by 2,000+ sellers across India to manage their most important sales channels.

  • Official Partnerships: We are an official service partner for Alibaba.com, giving us direct insights and support.

  • Transparent Communication: You’ll receive daily WhatsApp updates and bi-weekly detailed reports. A dedicated account manager is always your point of contact.

  • Scalable Packages: Customized plans for startups, growing brands, and established enterprises. No hidden fees.

  • Results-Driven Focus: We are obsessed with your growth. Our strategies are designed to increase your visibility, conversion rate, and overall profitability.

Ready to Transform Your Ecommerce Business?

Stop being overwhelmed by operations and start focusing on expansion. Let us handle the complex world of marketplace management for you.

Contact InfoBeam Solution today for a free, no-obligation consultation and account audit.
Phone: +91 96545 53640 
Email: sales@infobeamsolution.com

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