Myntra Seller Account Rejected – Reasons & Solutions

Home » Myntra Seller Account Rejected – Reasons & Solutions

Getting your Myntra seller account rejected can be frustrating, especially after completing documentation and onboarding steps. Myntra follows strict seller and brand guidelines, and even small mistakes during the application process can lead to rejection without detailed explanations.

This article explains why Myntra seller accounts get rejected, the most common mistakes sellers make, and the exact steps you can take to fix the issue and get approved.

Myntra Seller Account Rejected, Infobeam Solution

Table of contents

Can Myntra Reject a Seller Account?

Yes. Myntra regularly rejects seller applications that do not meet its brand quality, catalog compliance, and operational standards. Unlike open marketplaces, Myntra is a curated fashion platform, which means seller approval is selective.

Many sellers therefore opt for professional Myntra Account Management Services to avoid rejection and speed up onboarding.

Common Reasons for Myntra Seller Account Rejection

1. Brand Approval Rejected

Myntra primarily works with brands, not generic resellers. Applications are often rejected when:

  • Brand positioning is unclear
  • No official brand website or social presence exists
  • Trademark or brand ownership documents are missing
  • Brand quality does not match Myntra’s target audience

If Myntra is not convinced about brand authenticity, the seller account will not move forward.

2. Incomplete or Incorrect Documentation

Documentation issues are one of the most common rejection reasons, including:

  • GST mismatch with business name
  • Incorrect PAN or bank details
  • Missing brand authorization letters
  • Outdated or unclear certificates

Even a minor mismatch can stop the onboarding process.

3. Catalog Quality Issues

Myntra reviews sample catalogs during onboarding. Rejections often happen due to:

  • Low-quality product images
  • Incorrect category or attributes
  • Missing size charts
  • Non-compliant image backgrounds or angles

Catalog quality is non-negotiable on Myntra.

4. Product Category Not Accepted

Some categories face stricter scrutiny or limited onboarding. Sellers applying under:

  • Overcrowded categories
  • Low-margin products
  • Non-fashion or borderline items

are more likely to face rejection.

5. Lack of Operational Readiness

Myntra evaluates whether sellers can:

  • Meet dispatch timelines
  • Handle returns efficiently
  • Maintain acceptable return and cancellation rates

If your application does not clearly demonstrate this capability, approval chances drop.

6. Previous Marketplace Performance Issues

If a seller or brand has:

  • High return rates on other marketplaces
  • Poor customer feedback history
  • Policy violations

Myntra may reject the application during background checks.

What to Do If Your Myntra Seller Account Is Rejected

Step 1: Identify the Likely Rejection Area

Myntra does not always provide detailed feedback. You need to review:

  • Brand positioning
  • Documentation accuracy
  • Catalog compliance
  • Category selection

This is where expert Myntra onboarding support becomes valuable.

Step 2: Fix the Core Issues

Before reapplying, ensure:

  • Brand documents are complete and consistent
  • Catalog meets Myntra image & attribute guidelines
  • Size charts are accurate
  • Category selection is appropriate
  • Operational processes are clearly defined

Reapplying without fixing issues almost always leads to repeat rejection.

Step 3: Reapply With a Structured Approach

A strong reapplication should:

  • Clearly explain your brand story
  • Highlight product quality and differentiation
  • Show readiness for Myntra’s operational standards

Sellers who reapply with professional guidance see much higher approval success.

How Professional Myntra Account Management Helps

Professional account managers help by:

  • Reviewing brand eligibility before application
  • Preparing Myntra-compliant catalogs
  • Fixing image, size chart, and attribute issues
  • Handling communication during onboarding
  • Reducing rejection and rework cycles

This saves time, money, and repeated failures.

How Infobeam Solution Helps Sellers Get Approved on Myntra

Infobeam Solution provides end-to-end Myntra Account Management Services for brands and sellers.

Our services include:

  • Myntra seller onboarding support
  • Brand approval assistance
  • Catalog creation & correction
  • Listing and attribute optimization
  • Performance and compliance management
  • Ongoing seller support after approval

We work with sellers who want long-term success, not quick fixes.

For reference, you can also check:

Final Thoughts

A Myntra seller account rejection is usually caused by fixable issues such as brand clarity, documentation errors, or catalog non-compliance. With the right preparation and expert support, most sellers can successfully get approved on reapplication.

If your Myntra seller account has been rejected, get professional help before reapplying to avoid repeat failures.

👉 Talk to a Myntra onboarding expert

Have any doubts?
Talk to Infobeam Solution today!

Feel free to fill out the form and we will call you within 24 hours!

Consultation Form
Scroll to Top