How to Change Delivery Address in Amazon After Placing an Order: A Step-by-Step Guide

Home » How to Change Delivery Address in Amazon After Placing an Order: A Step-by-Step Guide

We’ve all been there: you quickly place an order on Amazon, only to realize you selected your home address instead of your work address, or you’ve moved and forgotten to update your default details. Don’t panic! In many cases, changing the delivery address after an order is placed is possible, but you need to act fast.

How To Change Delivery Address In Amazon After Placing An Order, Infobeam Solution

This step-by-step guide by InfoBeam Solution will walk you through the process, explain the limitations, and show you how to prevent this hassle in the future.

Can You Change the Address After Ordering?

Yes, but only if the order hasn’t entered the shipping process yet. Once your order status changes to “Shipping Now” or “Shipped,” you can no longer change the address through your account. Your window of opportunity is short—typically only a few minutes to an hour after placing the order.

Step-by-Step Guide to Change Your Amazon Delivery Address

Follow these steps immediately after realizing the mistake:

1: Go to Your Orders

  1. Log in to your Amazon account.
  2. Click on Accounts & Lists in the top right corner.
  3. Select Your Orders from the dropdown menu.

2: Find the Order & Check Status

  1. Locate the order for which you need to change the address.
  2. Check the order status under the product name. This is crucial.
    • If it says “Not Yet Shipped” or “Order Received”: You can proceed. The option to change the address will be available.
    • If it says “Preparing for Shipment,” “Shipping Now,” or “Shipped”: The option will be greyed out. Skip to the “What If It’s Too Late?” section below.

3: Change the Address

  1. Click on the Order Details button for your order.
  2. Look for the Change Delivery Address or Change Shipping Address link. It will usually be next to the shipping address listed.
  3. Click the link. You will be prompted to select a saved address from your address book or enter a new one.
  4. Select the correct address and confirm the change.

What If It’s Too Late to Change It Myself?

If the “Change Address” option is unavailable, all hope is not lost. You still have two options:

Option 1: Contact Amazon Customer Service Immediately
This is your best chance. You need to act before the package is delivered to the wrong address.

  1. Go to the Amazon Help section.
  2. Navigate to Contact Us.
  3. Choose your order, select the issue (e.g., “Change delivery address” or “Delivery instructions”).
  4. Connect via Phone or Live Chat for the fastest assistance. An agent may be able to intercept the shipment and reroute it, though this is not guaranteed.

Option 2: Use Amazon’s “Your Garage” or “Amazon Key” Features (If Applicable)
For eligible addresses, you can use in-app features to provide delivery instructions or authorize entry to leave the package in a safe place, even if you won’t be at the old address.

Option 3: Redirect the Package with the Carrier
If Amazon provides a tracking number and the carrier is USPS, UPS, or FedEx, you can sometimes create an account on the carrier’s website and pay a fee to redirect the package to a new address or hold it at a local facility for pickup.

How to Avoid This Issue in the Future

  1. Set a Default Address: Go to Your Addresses and make sure your most frequently used address is set as default.
  2. Use Amazon’s Address Book: Manage all your addresses (home, work, family) in your address book. Always double-check that you’ve selected the correct one at checkout.
  3. Review Before You Click “Buy Now”: The final checkout page shows your selected shipping address. Take two seconds to confirm it’s right before completing your purchase.

Conclusion: Act Fast for Best Results

The key to changing your Amazon delivery address is speed. If you act within the short window before the item ships, you can easily fix it yourself. If not, immediately contacting Customer Service is your next best step.

By managing your address book carefully, you can ensure your future orders are always delivered to the right place, right from the start.

Need help managing something more complex, like your seller account shipping settings? InfoBeam Solution manages the backend operations for e-commerce sellers every day. Call us: +91 96545 53640 or email sales@infobeamsolution.com.

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