INFOBEAM SOLUTION — PRIVACY POLICY

Introduction

At Infobeam Solution, we are committed to protecting the privacy and personal information of every individual who visits our website, contacts our team, or engages with our eCommerce account management services.

This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and what rights you have as a user of our website — www.infobeamsolution.com.

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.

Infobeam Solution is a Partnership Firm registered under Indian law, operating from: Plot No 537, Niti Khand 3, Indirapuram, Ghaziabad, Uttar Pradesh 201014, India
GSTIN: 09AAIFI5915N1ZT

sales@infobeamsolution.com

+91 96545 53640

1. Information We Collect

Infobeam Solution collects personal information only when it is voluntarily provided by you or automatically generated through your interaction with our website. We collect the following categories of information:

Information You Provide Directly

When you fill out our contact form, request a free consultation, or reach out to us via WhatsApp or email, we collect:

• Full Name — to address you personally and identify your enquiry
• Email Address — to respond to your enquiry and send relevant service information
• Phone Number — to contact you for consultation and follow-up
• Country — to understand your geographic location and service requirements
• Business Name — to understand your brand and eCommerce business context
• GST Number — where provided, to process service agreements and invoicing
• Message / Enquiry Content — to understand your specific requirements and provide accurate service recommendations

Information Collected Automatically

When you visit infobeamsolution.com, we may automatically collect:

• IP Address — collected via Google My Business and website analytics to understand geographic traffic patterns and improve our local SEO presence
• Browser Type and Version — to ensure website compatibility across devices
• Device Type — desktop, mobile, or tablet, to optimize your browsing experience
• Pages Visited and Time Spent — to understand which content is most useful to our visitors
• Referring URL — to understand how visitors find our website
• Geographic Location (City/Region Level) — derived from IP address data via Google analytics tools

Information From Google My Business

Infobeam Solution maintains an active Google My Business (GMB) profile. When users interact with our GMB listing — including viewing our profile, requesting directions, or contacting us via Google — Google may collect and share certain interaction data with us including general geographic location data associated with IP addresses. This data is used solely to improve our local service visibility and understand our audience better.

2. How We Use Your Information

Infobeam Solution uses the information we collect for the following specific and legitimate purposes:

• Service Delivery — To respond to your enquiries, provide free consultations, and deliver the eCommerce account management services you have requested
• Communication — To contact you via email, phone, or WhatsApp regarding your service requirements, project updates, and account performance
• Service Improvement — To analyze website traffic patterns and improve our website content, user experience, and service offerings
• Marketing Communication — To send relevant information about our services, packages, and eCommerce insights — only where you have provided consent or expressed interest
• Legal Compliance — To maintain records as required under Indian tax laws, including GST compliance obligations under the CGST Act 2017
• Business Operations — To process invoices, maintain client records, and manage our internal business operations efficiently
• Local SEO & Analytics — To analyze geographic traffic data from Google My Business and website analytics to improve our visibility for eCommerce sellers searching for our services in India

We do not use your personal data for any automated decision-making or profiling that produces legal or similarly significant effects on you.

3. Cookies and Tracking Technologies

Our website — www.infobeamsolution.com — uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors interact with our content.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and provide a more personalized experience on future visits.

Types of Cookies We Use

Essential Cookies These cookies are necessary for the basic functioning of our website — including page navigation, form submission, and security features. These cannot be disabled without affecting website functionality.

Analytics Cookies (Google Analytics) We use Google Analytics to collect anonymized data about how visitors use our website — including pages visited, time spent, bounce rate, and traffic sources. This data helps us improve our content and user experience. Google Analytics data is aggregated and does not personally identify individual visitors.

Marketing & Retargeting Cookies We may use Google Ads and Meta (Facebook) tracking pixels to understand the effectiveness of our advertising campaigns and to show relevant advertisements to users who have previously visited our website. These cookies track browsing behavior across websites.

Managing Cookies

You can control and manage cookies through your browser settings at any time. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling certain cookies may affect the functionality of our website.

For more information about managing cookies, visit www.allaboutcookies.org.

4. How We Share Your Information

Infobeam Solution does not sell, rent, or trade your personal information to third parties. We share your data only in the following limited and specific circumstances:

4.1 Service Delivery Partners

We may share relevant information with trusted third-party tools and service providers that support our business operations:

• Google Analytics — for website traffic analysis (anonymized data only)
• Google My Business — for local business visibility and geographic analytics
• WhatsApp Business — for client communication and enquiry management
• Email Service Providers — for responding to enquiries and sending service-related communications
• Payment Processing — where payments are made for our services, relevant transaction data is processed securely

All third-party service providers are contractually required to handle your data securely and use it only for the specific purpose for which it was shared.

Legal Requirements

We may disclose your personal information if required to do so by law, court order, or governmental authority — including compliance with Indian tax authorities, GST filing requirements, or any other applicable legal obligation under Indian law.

Business Transfers

In the event of a merger, acquisition, or restructuring of Infobeam Solution, your personal data may be transferred to the successor entity. We will notify you of any such change and ensure your data continues to be protected under equivalent privacy standards.

5. Data Retention

Infobeam Solution retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following guidelines:

• Enquiry Data — Retained for 2 years from the date of last contact, unless an ongoing service relationship exists
• Client Service Data — Retained for the duration of the service engagement plus 3 years thereafter, to comply with Indian accounting and GST record-keeping requirements under the CGST Act 2017
• Website Analytics Data — Retained in anonymized, aggregated form as configured in Google Analytics settings
• Marketing Communication Data — Retained until you unsubscribe or request removal

After the applicable retention period, your personal data is securely deleted or anonymized so that it can no longer be associated with you.

6. Data Security

Infobeam Solution takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, accidental loss, alteration, or disclosure. Our security measures include:

• SSL Encryption — Our website uses Secure Socket Layer (SSL) encryption to protect data transmitted between your browser and our website
• Restricted Access — Personal data is accessible only to authorized team members who require it to perform their job responsibilities
• Secure Communication — Client communications and account credentials are handled through secure, password-protected channels
• Regular Security Reviews — We periodically review our data handling practices and security measures to ensure continued compliance and protection

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of any data breach that affects your personal information.

7. Your Rights

As a user of our website and a recipient of our services, you have the following rights regarding your personal data:

• Right to Access — You may request a copy of the personal data we hold about you at any time
• Right to Correction — You may request correction of any inaccurate or incomplete personal data we hold about you
• Right to Deletion — You may request that we delete your personal data, subject to our legal retention obligations
• Right to Withdraw Consent — Where we process your data based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal
• Right to Object — You may object to our use of your personal data for direct marketing purposes at any time
• Right to Data Portability — You may request that we provide your personal data in a structured, commonly used, and machine-readable format

To exercise any of these rights, please contact us at:
sales@infobeamsolution.com
+91 96545 53640

We will respond to all data rights requests within 30 days of receipt.

8. International Users & GDPR

Infobeam Solution is an Indian company providing eCommerce account management services primarily to Indian sellers and brands. However, we do receive enquiries from international clients including those based in the European Union, United Kingdom, United States, UAE, and other countries.

If you are located in the European Union or European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection supervisory authority.

We process data from international users on the legal basis of legitimate interest (responding to service enquiries) and, where applicable, explicit consent. By submitting your details through our contact form, international users consent to their data being processed in India in accordance with this Privacy Policy.

9. Third-Party Websites & Links

Our website may contain links to third-party websites including marketplace platforms such as Amazon, AJIO, Flipkart, Myntra, and others. These links are provided for informational purposes only.

Infobeam Solution is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any website you visit through links on our platform.

10. Children’s Privacy

Our website and services are intended for business owners, brand managers, and eCommerce sellers who are adults aged 18 years and above. Infobeam Solution does not knowingly collect personal data from individuals under the age of 18. If we become aware that we have collected personal data from a minor, we will take immediate steps to delete that information.

11. Changes to This Privacy Policy

Infobeam Solution reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the services we offer. When we make material changes, we will:

• Update the “Last Updated” date at the top of this page
• Post a notice on our website homepage for 30 days following the change
• Notify active clients via email where the change materially affects how we use their data

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

12. Governing Law & Jurisdiction

This Privacy Policy is governed by and constructed in accordance with the laws of India, including the Information Technology Act 2000 and the Information Technology (Amendment) Act 2008.

Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India.

13. Contact Us — Privacy Queries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Infobeam Solution handles your personal data, please contact us:

Infobeam Solution (Partnership Firm) 

Plot No 537, Niti Khand 3, Indirapuram, Ghaziabad, Uttar Pradesh 201014, 

India GSTIN: 09AAIFI5915N1ZT 

Email: sales@infobeamsolution.com 

Phone: +91 96545 53640 

Website: infobeamsolution.com

We are committed to resolving all privacy-related concerns promptly and transparently.